Automated customer journeys
Personalized messages for every stage of the purchase journey: lead generation, abandoned cart, order confirmation, post-purchase follow-up, or review requests.
WhatsApp Marketing
& Automation.
More than messaging.
A conversion channel.
WhatsApp marketing campaigns for direct, personalized customer engagement.
- Automated customer journeys
- Automated or hybrid customer service
- Targeted WhatsApp Business campaigns
Turn WhatsApp into a powerful acquisition and loyalty lever.
Today, your customers spend more time on WhatsApp than on email — or even your website. It's not just a chat tool; it's an ultra-responsive marketing channel, provided you respect its rules: conversational, personalized, genuinely useful exchanges. At Atirao, we help you turn WhatsApp into a powerful lever for acquisition, loyalty, and customer service.
Why work with an agency, and why ATIRAO ?
Setting up WhatsApp Business isn't something to improvise. The API is technical, Meta's rules are strict, and customer expectations are high. Many companies go it alone and quickly hit roadblocks: rejected templates, limited scenarios, no visibility into performance. That's where a specialized agency like Atirao comes in.
Conversational expertise
smooth, engaging workflows built for conversion
Business-first vision
sequences designed for measurable results
Tailored support
team training and adaptation to your business reality
Guaranteed compliance
adherence to best practices and regulations
Why Atirao:
With Atirao, your WhatsApp Marketing becomes effective, measurable, and scalable, while respecting best practices and current regulations. No "black box" solution here. We work hand in hand with your teams, train your staff, and adapt the strategy to your business reality.
What we offer
Automated journeys, hybrid customer service, or targeted campaigns: discover how we turn WhatsApp Business into a conversion channel.
Automated or hybrid customer service
Chatbots to answer frequently asked questions, with a human handoff available for more complex requests. This boosts productivity while delivering a smooth, satisfying customer experience.
Targeted WhatsApp Business campaigns
Sending segmented, relevant messages, designed to be useful and expected by your customers. No more spam: every message has a clear, measurable goal.
Rich content & conversational storytelling
Welcome guides, product storytelling, explainer videos, and interactive messages: we create engaging sequences that capture attention, strengthen your brand, and generate quality interactions.
Advanced analysis and reporting
We provide detailed reports on every campaign: open rate, click-through rate, conversions, and business outcomes. This data helps adjust the strategy and optimize your future sends.
Discover Our Services
Discover Our Expertise
Our Methodology
Audit & scoping
Step 01We analyze your needs, identify the types of messages to send, and define the technical integrations required. This step lays a solid foundation, anticipates obstacles, and ensures a friction-free rollout.
Activating your WhatsApp Business API account
Step 02We create or verify your business identity, configure your message templates, and set up the server/API for optimal, secure operation.
Building conversational workflows
Step 03Writing the messages, designing the user experience, and building the scenario logic for each type of contact. Every workflow is designed to be engaging, intuitive, and conversion-focused.
Integration & testing
Step 04We connect WhatsApp to your CRM, e-commerce, and back-office tools, then run multi-device and multi-channel tests. The goal: ensure a smooth, consistent experience across every touchpoint.
Tracking & continuous improvement
Step 05Analyzing performance (open rate, response rate, conversion rate), running A/B tests, and making regular adjustments. We ensure constant improvement to maximize the impact of every campaign.
Step 1 of 5
FAQ
Frequently Asked Questions
Vous avez des questions?
Have questions about WhatsApp Marketing? We have the answers! If you can't find what you're looking for, our team is here to help.
Contact UsNo. WhatsApp imposes a strict rule: only contacts who have given explicit consent (opt-in) can receive marketing messages via WhatsApp Business API.
Yes, provided you comply with GDPR, WhatsApp Business rules, and don't over-solicit your users. We support you on compliance.
No. WhatsApp is complementary: more direct, more instant. We use it at key moments in the customer journey, in synergy with your email or SMS campaigns.
Yes. Name, product viewed, promo code, order status… everything can be personalized via the API or your CRM.
Yes, through scripted chatbots or smart automation rules (responses based on keyword, time, profile…).
WhatsApp charges per open conversation (not per message). The cost depends on the type (marketing, customer service, transactional), volume, and country. We help you plan your budget.